
The Huffington Post is now one of the top 10 news sites in the US, receiving more than 13 million unique users in March.
According to Ken Doctor of the Nieman Journalism Lab – a Harvard University project that looks to discuss the future of journalism in the internet age – there are several lessons that big and small news organisations alike can learn from the Huffington Post’s success:
1. Don’t forget the intangibility of brand. HuffPo launched on the unlikely Greek accent of Arianna Huffington, political-wife-turned-populist-gadfly-turned-pundit-now-turned-magnate. Yet, in the final Bush years, her plainspoken opposition gave her a TV platform. Her venture backers smartly saw the value of that. HuffPo has stood for a high-pitched way of thinking about the world — agree or disagree with it — and that’s made a fundamental difference.
2. Don’t overpay for content. HuffPo has excelled at medium-to-higher quality “amateur” content with a next-to-nothing cost structure.
3. Embed yourself in the social graph. As ceo Eric Hippeau puts it: That graph of our all our digital interactions is now driving growth on the web; the fastest growing referrer to news sites and increasingly the center of our web lives. Many data points here, but here’s just the latest from Pew: 75 percent of online news consumers say they get news forwarded through email/posts on social sites, and 52 percent say they share links to news via social networks. HuffPo did a major partnership with Facebook, creating HuffPost Social News. Earlier this month, it moved to create substantial Twitter editions of two-thirds of its sections,
4. Niche, niche, niche. Everyone knew what the site was: a political news site, a bloggy, lefty Politico. Then the site started replicating itself — very much on the model of a newspaper. Topical sections on Tech, Business, Books, Health and Green. Local sections in four cities.
5. Grow when others are cutting back. The site doubled its staff in 2009 – the year of the great recession – using new investment to move close to 100 employees.
6. Play pinball. Track HuffPo’s expansion — vertical, local, social and mobile (apps) — over five years, and you can see some pinball wizardry at play. Plainly, a site once totally associated with politics has become a convivial home for many people. The wizardry at work here means offering more and more like content to more and more like people; it’s a constant experimentation, but all in the direction of more.
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